Your link to medical care in Singapore
Ulink Assist is the most experienced medical concierge provider that arranges every aspect of a patient’s visit to Singapore:
- Clinic and hospitalisation arrangements
- Treatment plans and price estimates
- Travel arrangements and visas
- Medical evacuations by air ambulance
- Guarantees of payment and insurance claims
- Standby assistance in Singapore
- E-brochure: Click here to download
The majority of our patients are based in or visitors to Indonesia, Malaysia, Cambodia, Vietnam, Myanmar and China.
We simply try harder – to provide personal and responsive assistance – to be your trusted companion when you’re away from home
Our broad hospital and physician network allows clients to choose a treatment option that best meets their needs and budget.
Most experienced medical concierge provider in Singapore
Operating since 1996, Ulink makes more than 1,000 medical appointments every year. We also coordinate an average of 2-3 medical evacuations every week.
- We use our experience to provide sound advice and solutions for you to receive the best treatment in Singapore
- We remove your hassle, by making all the arrangements for you
- As an independent assistance provider, we represent your interests to the healthcare provider
When I lost the sight in my right eye in February, 2004,... my own doctor in Labuan recommended that I go to Singapore for a second opinion and put me in touch with Mrs. Vivienne Tan at U-link Assist who arranged medical appointments with the appropriate specialists, hotel bookings and met me at the airport, took me to the hotel and picked me up and sent me back after all medical appointments.
I found this very comforting as I would not have been able to navigate myself to see the specialists and go to the various places for all the tests as I was still trying to adjust to having only one eye. I found her to be very professional, efficient and friendly as she guided me through all the appointments. It is a great relief to have Mrs. Tan and her efficient staff waiting for me when my plane arrives in Singapore.
Mrs. Tan and her staff have excellent knowledge of which specialist is the most appropriate one for your medical problem and I have no hesitation in recommending her and the staff at U-Link if you want good professional and efficient service and I have nothing but praise for Mrs. Tan.
Datin Anggang, Labuan F.T., Malaysia, June 2011, Medical
My husband and I happily endorse the services offered by Ulink... how well you handled all the arrangements from helping me find a surgeon to making the appointments for a consultation and for surgery. We were also very grateful for your assistance changing hotels after surgery and for arranging for an earlier return to Dhaka... Ulink's assistance made my surgery and time spent in Singapore so much less stressful. You were all wonderful and so responsive.
Sara F., Dhaka, Bangladesh, August 2012, Medical
The service is excellent...very patient with the patient and the family, fulfill the needs of the patient properly.
S.P., Solo, Indonesia, April 2015, Medical
Satisfying and helpful.
T.R., Jakarta, Indonesia, April 2015, Medical
I always use Ulink for my visa related assistance. They have been exceptional with their advise and counsel and can always be counted on to deliver in a timely fashion. Their professionalism is much appreciated!
R.N., Singapore, Singapore, April 2015, Visa
Very convenient to me. Was checking the quotation for tests and procedure (angiogram /ring/stent), the staff is very prompt and responsive.
M.S., Bali, Indonesia, April 2015, Medical
Ulink provided me with a very professional and swift service. From the first communications and meeting in Singapore until delivering the visa; all was perfectly arranged as promised, within the agreed time frames. I will definitely re-use their services in the future and would recommend them to anyone in need of similar services.
J.I., Jakarta, Indonesia, May 2015, Visa
I am very satisfied, fast and good service. I got what I needed on time. Very friendly and good communication before, during and after.
S.G., Jakarta, Indonesia, May 2015, Visa
Prompt and pro-active service with a warm welcome and a smile. Highly recommended.
R.P., Jakarta, Indonesia, June 2015, Visa
Very easy to make appointment. Just contact ko andreas and he will arrange all the appointments, assistance in the clinic. - V on behalve of my dad.
H.S., Jakarta, Indonesia, June 2015, Medical
Ulink recommends the right doctor and responses in a timely manner. I would like to share this pleasant experience with others who need to go to see the doctors in Singapore to Ulink. It saves time and meet the right doctor.
S.N., Phnom Penh, Cambodia, June 2015, Medical
Ulink was very prompt and timely with setting up a medical appointment. Communication was easy with ulink. I was not happy with the doctor, we had to wait 45 minutes in the waiting room to see the doctor who only saw the child for less than five minutes as she sat behind a desk with two assistants with her. She didn't do a thorough examination of the child and wasnt very helpful in answering questions completely. I would not recommend this doctor at all.
Ulink: We are very sorry that the doctor Ulink referred to you was not up to standard. We constantly review our doctors for service excellence and your feedback is very important to us. We have shared your experience with the clinic and the doctor that you saw has been removed from our referral panel.
To thank you for the critical feedback and to express our apologies, we would like to offer to you offer a complimentary 2 way airport transfer.
Simply let us know the next time you are in Singapore and we'll make all the arrangements for you!
Thank you for choosing Ulink and we hope to be of service to you again.
A.R., United States of America, July 2015, Medical
Well received at your office and showed the hospitality by offering me beverages. Also the passport was delivered back to me, well before the time promised to me. Thank you for that.
J.T., Jakarta, Indonesia, July 2015, Visa
Fast and on time.
P.S., Timika, Indonesia, July 2015, Visa
Hi Andreas, sorry can only write feedback now. Thank you for this kind of service and convenience. And thank you for accompanying my mom on last Thursday! She is very satisfied with Dr. Dutton. No more knee pain. She just got back from tour from Israel and Europe with no complain of knee pain, amazing. We might need your service to arrange follow up appointment(s), especially with Dr. Ho Ching Lin. Thank you.
L.P., Surakarta, Indonesia, August 2015, Medical
So very helpful for someone who doesn't know anything about health care in Singapore. I would never have known where to start without Ulink.
H.Z., Jakarta, Indonesia, September 2015, Medical
Very responsive, accomodating and helpful!
M.R., Jakarta, Indonesia, September 2015, Medical
Always a prompt, friendly and professional service. Thank you.
S.M., Brisbane, Australia, November 2015, Visa
Very effective service. Fast: 1 day for Indonesian visa. Very clear explanation and information required all along the process. Flexibility: passport pick up and drop off.
R.Z., Denpasar, Indonesia, March 2016, Visa
Always prompt answering any inquiry. Great assistance while in Singapore
J.M., Jakarta, Indonesia, March 2016, Visa
Andreas is very helpful. My father came to Singapore for appointment with an eye doctor. But during his stay, his stomach felt uncomfortable so Andreas take him to see stomach doctor. Very convenient because we don't need to arrange appointment. All was arranged by Andres and even accompany him. Good doctor. Roy, On behalf of my dad.
J.T., Makassar, Indonesia, March 2016, Medical
Andreas was very helpful as usual. Recommended good doctor for shoulder problem. It's good if you can find a good/suitable doctor yg cocok so can identify the problem faster and have the solution. Will follow up again after my sugar level controlled for the surgery. Terima kasih.
P.D., Semarang, Central Java, March 2016, Medical
I was kept informed of my visa application, and staff were always on time for booked appointments.
D.S., Bangkok, Thailand, March 2016, Visa
I have been to Singapore in order to obtain a working VISA for Indonesia via Ulink. Although I arrived too late because I missed my flight & I expected that I would have to stay one more day in Singapore, I got my VISA at the same day and it was very fast while I was enjoying the shopping malls & the underground in Singapore. Not to mention the great hospitality from the part of Ulink staff.
M.H., Jakarta, Indonesia, May 2016, Visa
SERVICE WAS FRIENDLY EFFICIENT AND EXECUTED IN MINIMUM TIME
L.A.C., Singapore, May 2016, Visa
Ulink provided a simple and efficient service which was well communicated and executed by its staff.
J.G., Singapore, May 2016, Visa
Absolutely fantastically consistent service. Greatly appreciate the effort and attention to detail!
R.N., Singapore, June 2016, Visa
Ulink has always provided me with a flexible and precise service for processing Indonesian visas in Singapore. I have not had any issues with timing or quality of service.
P.E., Singapore, June 2016, Visa
Using Ulink is a fabulous service, able to provide quick appointments with professionals, saving me time, hassle and energy.
L.B., Jakarta, July 2016, Medical
Thank you for your prompt and polite service with my visa.
N.B., Hanoi, August 2016, Visa
Very good communication. Service was on time and very efficient.
A.M., Manado, August 2016, Visa
Very friendly and efficient intro to the medical environment in Singapore. It worked. Easy.
A.M., Dili, February 2017, Medical
|Background||Patient from Indonesia
Illness: Severe gastrointestinal bleeding