Singapore evacuation experts

Ulink coordinates 2-3 medical evacuations to and fro Singapore every week. We use our experience to bring our patients the fastest response, best outcome and lowest cost.

Require Emergency Medical Evacuation?

Require Emergency Medical Evacuation?

Provide Ulink the patient’s conditions, location and required departure time.

Quotation By Ulink (within 20 mins)

Includes private jet, medical team and ground ambulance.


Client accepts quotation and makes payment.

Evacuation (within 3 hours of activation)

Evacuation (within 3 hours of activation)

Air ambulance departs Singapore. Constant updates 24/7 by assistance centre.

Arrival in Singapore

Arrival in Singapore

Transfer of patient to Singapore hospital via ground ambulance.


No waiting required.

Hospital Admission

Treating doctor on standby to receive patient.

Trusted in times of emergency because...

Most Experienced

2-3 evacuations 
per week


Air ambulance, ground ambulance and all permits and approvals

Medical Team

Emergency / ICU-trained doctor and nurse

Case Management

By 24/7
assistance centre


Plane always available at low cost

Ulink is trusted by Clients from over 20 countries

Our international Hotlines

Case Study


Patient from Indonesia
Age: 65
Gender: Female
Illness: Severe gastrointestinal bleeding


In April 2014, Ulink received an emergency call to fly the patient into Singapore for emergency treatment. The patient experienced severe gasatrointestinal bleeding and required immediate medical care.

Within 1 hour, we secured a plane, ground transport and an ICU trained medical team to bring the patient from her home in Jakarta to Gleneagles Hospital.

Ulink issued a Letter of Guarantee (LOG) for the patient in order for her to receive treatment on a cash-less basis and concurrently secured accommodation for her relatives, on behalf of her employer.

 In  Singapore

30 minutes upon arrival in Singapore, the patient was directly admitted to Gleneages and was under the care of one of Singapore’s top gastroenterologist

Throughout the patient’s treatment, we monitored her condition through frequent visits during her hospitalization and discussions with the specialist. We then continuously updated her employer and her family of her condition and treatment progress.

Given the severity of the patient’s condition her hospital stay had to be extended. We were able to obtain monthly visa extensions for her and her relatives until she was discharged in June 2014.

During Recovery

We arranged for the patient’s medication and special dietary supplements to be brought home for her and scheduled her follow-up consultation with the specialist in Aug 2014

We also discovered discrepancies in the final hospital invoice. By clarifying them with the hospital we managed to reduce the bill by S$3,707.