Ulink coordinates 2-3 medical evacuations to and fro Singapore every week. We use our experience to bring our patients the fastest response, best outcome and lowest cost.
Air ambulance, ground ambulance and all permits and approvals
Emergency / ICU-trained doctor and nurse
Plane always available at low cost
Patient from Indonesia
In April 2014, Ulink received an emergency call to fly the patient into Singapore for emergency treatment. The patient experienced severe gasatrointestinal bleeding and required immediate medical care.
Within 1 hour, we secured a plane, ground transport and an ICU trained medical team to bring the patient from her home in Jakarta to Gleneagles Hospital.
Ulink issued a Letter of Guarantee (LOG) for the patient in order for her to receive treatment on a cash-less basis and concurrently secured accommodation for her relatives, on behalf of her employer.
30 minutes upon arrival in Singapore, the patient was directly admitted to Gleneages and was under the care of one of Singapore’s top gastroenterologist
Throughout the patient’s treatment, we monitored her condition through frequent visits during her hospitalization and discussions with the specialist. We then continuously updated her employer and her family of her condition and treatment progress.
Given the severity of the patient’s condition her hospital stay had to be extended. We were able to obtain monthly visa extensions for her and her relatives until she was discharged in June 2014.
We arranged for the patient’s medication and special dietary supplements to be brought home for her and scheduled her follow-up consultation with the specialist in Aug 2014
We also discovered discrepancies in the final hospital invoice. By clarifying them with the hospital we managed to reduce the bill by S$3,707.